Privacy Policy

Information We Collect

We collect information that you provide to us directly when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property address and details about your project
• Payment information when you hire us for services
• Communication records (emails, phone calls, messages)
• Photos or documents you share related to your project

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide quotes and perform concrete services
• Communicate with you about your project
• Process payments and maintain business records
• Improve our services and customer experience
• Send you updates about your project or our services (with your consent)
• Comply with legal obligations
• Protect against fraud and unauthorized activity

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (payment processors, scheduling tools, etc.)
• Suppliers and subcontractors as needed to complete your project
• Law enforcement or regulatory agencies when required by law
• Professional advisors (lawyers, accountants) as needed

All third parties we work with are required to protect your information and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records are typically kept for several years for warranty and legal purposes.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings, but disabling cookies may limit some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with a new "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: